This page sets out the repairs, upgrades and data recovery we carry out on the Gigabyte G5 GE, with notes on what tends to go wrong and what can and cannot be upgraded. It is a 15.6-inch gaming laptop from 2022. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- G5 GE
- Released
- 2022
- Type
- Gaming laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
Gigabyte G5 GE repairs and upgrades
Screen replacement
We replace the 15.6-inch panel with one that matches the original resolution and refresh rate. A cheaper 60Hz panel will physically fit many gaming laptops, and we do not fit one unless you ask for it.
Price confirmed before work starts
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
SSD and storage upgrade
Most configurations of the Gigabyte G5 GE have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the Gigabyte G5 GE have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The Gigabyte G5 GE shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the Gigabyte G5 GE, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Aero and AORUS laptops are thin for their power and need regular thermal servicing.
- Most have two memory slots and two M.2 slots.
Data recovery from the Gigabyte G5 GE
The SSD in the Gigabyte G5 GE can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Gigabyte G5 GE sits in the range
Its nearest relatives in the Gigabyte Aero, AORUS and G Series range are the older Gigabyte Aero 15 OLED XD (2021) and the newer AORUS 15 BSF (2023).
Questions
Can the SSD or memory in the Gigabyte G5 GE be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My Gigabyte G5 GE will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my gaming laptop?
The model name or number is on the label on the underside or back of the machine.
Can the Gigabyte G5 GE run Windows 11?
Yes. It shipped with Windows 11.