This page sets out the repairs, upgrades and data recovery we carry out on the ASUS ZenBook Flip 13 UX363, with notes on what tends to go wrong and what can and cannot be upgraded. The ASUS ZenBook Flip 13 UX363 is a 2020 2-in-1 laptop with a 13.3-inch screen. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- UX363
- Released
- 2020
- Type
- 2-in-1 laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the ASUS ZenBook Flip 13 UX363
Touchscreen replacement
Glass, touch layer and display are one bonded 13.3-inch part. We replace it as a unit and test touch and pen input before it leaves.
Price confirmed before work starts
SSD and storage upgrade
The ASUS ZenBook Flip 13 UX363 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the ASUS ZenBook Flip 13 UX363 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The ASUS ZenBook Flip 13 UX363 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the ASUS ZenBook Flip 13 UX363, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- OLED panels are replaced like-for-like; they are sensitive to pressure, so lid and hinge damage often takes the screen with it.
- USB-C charging faults are a common board repair on recent generations.
- ZenBook memory is soldered on most models, and the keyboard is part of the top case.
Data recovery from the ASUS ZenBook Flip 13 UX363
The SSD in the ASUS ZenBook Flip 13 UX363 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the ASUS ZenBook Flip 13 UX363 sits in the range
Its nearest relatives in the ASUS ZenBook range are the older ASUS ZenBook 13 UX333 (2019) and the newer ASUS ZenBook 13 OLED UX325 (2021).
Questions
Can the SSD or memory in the ASUS ZenBook Flip 13 UX363 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My ASUS ZenBook Flip 13 UX363 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a ASUS ZenBook Flip 13 UX363 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2020 ASUS ZenBook Flip 13 UX363 still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.