MacBook Pro 16-inch (2019) repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The MacBook Pro 16-inch is a 2019 laptop with a 16-inch screen, identified by model number A2141. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- A2141
- Model identifier
- MacBookPro16,1, MacBookPro16,4
- Released
- 2019
- Type
- Laptop
- Screen
- 16-inch
- Storage
- Soldered to the board
- Memory
- Soldered
What we repair on the MacBook Pro 16-inch
Screen replacement
The 16-inch display is replaced as a complete lid assembly, which also renews the hinges and camera.
Price confirmed before work starts
Charging port and power repair
We test the charger, the port and the charging circuit separately. A Mac that will not charge is often a port or a single failed component on the logic board.
Storage
Storage on the MacBook Pro 16-inch is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the MacBook Pro 16-inch is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Keyboard and trackpad repair
The keyboard is riveted into the top case, so it is replaced as a top case assembly with a new battery.
We also carry out logic board repair, liquid damage repair, overheating and fan repair, hinge and casing repair, macOS reinstallation on the MacBook Pro 16-inch, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Notes from the workshop
- 2016 and 2017 models are known for backlight cable wear, which shows as a stage-light pattern along the bottom of the screen or a backlight that cuts out as the lid opens further.
- From 2018 the T2 chip encrypts the soldered SSD, so data recovery depends on reviving the original logic board.
- 2016 to 2019 models use the butterfly keyboard, which fails from dust under the keys and is replaced along with the top case and battery.
Data recovery from the MacBook Pro 16-inch
The SSD in the MacBook Pro 16-inch is soldered and hardware-encrypted, so there is no drive to remove. If the Mac is dead, data recovery means repairing the logic board far enough to start it and copy the data off. If you have a Time Machine or iCloud backup, tell us, as that may be the quicker route.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the MacBook Pro 16-inch be upgraded?
The storage is soldered and cannot be upgraded. Memory is soldered and cannot be upgraded.
My MacBook Pro 16-inch will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
Where do I find the model number on my Mac?
The model number, an A followed by four digits, is printed in small text on the underside. Apple menu > About This Mac shows the year. For this model, look for A2141.
How do I get my MacBook Pro 16-inch to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.

