If your MacBook Pro 13-inch Touch Bar (2018-2019) has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The MacBook Pro 13-inch Touch Bar is a 2018 laptop with a 13.3-inch screen, identified by model number A1989. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- A1989
- Model identifier
- MacBookPro15,2
- Released
- 2018
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- Soldered to the board
- Memory
- Soldered
What we repair on the MacBook Pro 13-inch Touch Bar
Screen replacement
We fit a complete 13.3-inch display assembly. That deals with cracks, lines, backlight faults and dead pixels in one repair.
Price confirmed before work starts
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Keyboard and trackpad repair
The keyboard is riveted into the top case, so it is replaced as a top case assembly with a new battery.
Charging port and power repair
We test the charger, the port and the charging circuit separately. A Mac that will not charge is often a port or a single failed component on the logic board.
Storage
Storage on the MacBook Pro 13-inch Touch Bar is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the MacBook Pro 13-inch Touch Bar is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
We also carry out logic board repair, liquid damage repair, overheating and fan repair, hinge and casing repair, macOS reinstallation on the MacBook Pro 13-inch Touch Bar, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
What we see on the bench
- 2016 to 2019 models use the butterfly keyboard, which fails from dust under the keys and is replaced along with the top case and battery.
- 2016 and 2017 models are known for backlight cable wear, which shows as a stage-light pattern along the bottom of the screen or a backlight that cuts out as the lid opens further.
- From 2018 the T2 chip encrypts the soldered SSD, so data recovery depends on reviving the original logic board.
Data recovery from the MacBook Pro 13-inch Touch Bar
The SSD in the MacBook Pro 13-inch Touch Bar is soldered and hardware-encrypted, so there is no drive to remove. If the Mac is dead, data recovery means repairing the logic board far enough to start it and copy the data off. If you have a Time Machine or iCloud backup, tell us, as that may be the quicker route.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MacBook Pro 13-inch Touch Bar sits in the range
Its nearest relatives in the MacBook Pro Touch Bar (2016-2020) range are the older MacBook Pro 13-inch Touch Bar (2016) and the newer MacBook Pro 13-inch two Thunderbolt ports (2019).
Questions
Can the SSD or memory in the MacBook Pro 13-inch Touch Bar be upgraded?
The storage is soldered and cannot be upgraded. Memory is soldered and cannot be upgraded.
My MacBook Pro 13-inch Touch Bar will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
Where do I find the model number on my Mac?
The model number, an A followed by four digits, is printed in small text on the underside. Apple menu > About This Mac shows the year. For this model, look for A1989.
How do I get my MacBook Pro 13-inch Touch Bar to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.