iMac 27-inch 5K (2019-2020) repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The iMac 27-inch 5K is a 2020 all-in-one Mac with a 27-inch screen, identified by model number A2115. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- A2115
- Model identifier
- iMac19,1, iMac20,1, iMac20,2
- Released
- 2020
- Type
- All-in-one Mac
- Screen
- 27-inch
- Storage
- Hard drive, Fusion Drive or SSD
- Memory
- SODIMM slots
What we repair on the iMac 27-inch 5K
Screen replacement
A cracked or dark 27-inch display is replaced with a matching panel. Where the picture is there but very dim, we test the backlight and its driver before condemning the panel.
Price confirmed before work starts
Memory upgrade
Most configurations of the iMac 27-inch 5K have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
SSD and storage upgrade
We replace the hard drive or Fusion Drive in the iMac 27-inch 5K with an SSD. The display has to come off to do it, and it is refitted with new adhesive.
Price confirmed before work starts
We also carry out logic board repair, overheating and fan repair, macOS reinstallation on the iMac 27-inch 5K, along with stand repair, no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Known issues with the iMac 27-inch 5K range
- Hard drives and Fusion Drives in these machines are now at the age where failures are common. Replacing them with an SSD is the most worthwhile upgrade.
- The 27-inch models have a memory door on the back; on 21.5-inch models reaching the memory means removing the display.
- From late 2012 the display is fixed with adhesive strips, so every internal repair starts with cutting the screen free and ends with new adhesive.
Data recovery from the iMac 27-inch 5K
Many of these iMacs use a Fusion Drive, which spreads files across a small SSD and a hard drive. Both parts are needed for recovery, so please do not erase or replace either before we have looked at it.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the iMac 27-inch 5K sits in the range
Its nearest relatives in the iMac (Intel) range are the older iMac Pro 27-inch (2017). It is the most recent 27-inch model of the range that we list.
Questions
Can the SSD or memory in the iMac 27-inch 5K be upgraded?
The drive can be replaced with an SSD, which involves removing the display. Memory is in slots on most configurations and can be increased.
My iMac 27-inch 5K will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a iMac 27-inch 5K screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2020 iMac 27-inch 5K still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.