Acer ConceptD 5 CN516-72G repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 16-inch mobile workstation from 2021. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- CN516-72G
- Released
- 2021
- Type
- Mobile workstation
- Screen
- 16-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
What we repair on the Acer ConceptD 5 CN516-72G
Screen replacement
A broken 16-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
SSD and storage upgrade
The Acer ConceptD 5 CN516-72G takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the Acer ConceptD 5 CN516-72G have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The Acer ConceptD 5 CN516-72G meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the Acer ConceptD 5 CN516-72G, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- TravelMate business laptops are simple to service, with a replaceable SSD on most models.
- Chromebooks keep most data in the Google account; local storage is small, soldered and encrypted.
Data recovery from the Acer ConceptD 5 CN516-72G
The SSD in the Acer ConceptD 5 CN516-72G can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Acer ConceptD 5 CN516-72G sits in the range
Its nearest relatives in the Acer TravelMate, Chromebook and ConceptD range are the newer Acer TravelMate P4 TMP416-53 (2023). Memory differs: SODIMM slots on the Acer ConceptD 5 CN516-72G, part soldered, one slot on most configurations on the Acer TravelMate P4 TMP416-53. It is the earliest 16-inch model of the range that we list.
Questions
Can the SSD or memory in the Acer ConceptD 5 CN516-72G be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My Acer ConceptD 5 CN516-72G will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Acer ConceptD 5 CN516-72G run Windows 11?
Yes, in most configurations.
How do I get my Acer ConceptD 5 CN516-72G to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.