If your Acer ConceptD 3 Ezel CC314-72G has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The Acer ConceptD 3 Ezel CC314-72G is a 2020 mobile workstation with a 14-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- CC314-72G
- Released
- 2020
- Type
- Mobile workstation
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Part soldered, one slot on most configurations
Acer ConceptD 3 Ezel CC314-72G repairs and upgrades
Screen replacement
Cracked, flickering or lined 14-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Windows repair and reinstall
The Acer ConceptD 3 Ezel CC314-72G meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
Overheating and fan repair
A thermal service covers fresh compound on the processor and graphics chip, new thermal pads where needed and both fans cleaned. It is the usual cure for throttling and loud fans under load.
SSD and storage upgrade
The Acer ConceptD 3 Ezel CC314-72G takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
On most configurations of the Acer ConceptD 3 Ezel CC314-72G, part of the memory is soldered and there is one free slot, so it can be increased but not replaced entirely.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the Acer ConceptD 3 Ezel CC314-72G, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the TravelMate, Chromebook and ConceptD range
- TravelMate business laptops are simple to service, with a replaceable SSD on most models.
- Chromebooks keep most data in the Google account; local storage is small, soldered and encrypted.
Data recovery from the Acer ConceptD 3 Ezel CC314-72G
The SSD in the Acer ConceptD 3 Ezel CC314-72G can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Acer ConceptD 3 Ezel CC314-72G sits in the range
Its nearest relatives in the Acer TravelMate, Chromebook and ConceptD range are the older Acer Chromebook 314 CB314-1H (2019) and the newer Acer TravelMate P2 TMP214-53 (2021). Memory differs: part soldered, one slot on most configurations on the Acer ConceptD 3 Ezel CC314-72G, soldered on the Acer Chromebook 314 CB314-1H. Storage differs too: M.2 SSD, replaceable on the Acer ConceptD 3 Ezel CC314-72G, eMMC, soldered on the Acer Chromebook 314 CB314-1H.
Questions
Can the SSD or memory in the Acer ConceptD 3 Ezel CC314-72G be upgraded?
The SSD can be replaced with a larger M.2 drive. Part of the memory is soldered, with one slot free on most configurations.
My Acer ConceptD 3 Ezel CC314-72G will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a Acer ConceptD 3 Ezel CC314-72G screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2020 Acer ConceptD 3 Ezel CC314-72G still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.