If your Lenovo ThinkPad X270 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The Lenovo ThinkPad X270 is a 2017 laptop with a 12.5-inch screen, identified by machine types 20HM, 20HN. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Machine types
- 20HM, 20HN
- Released
- 2017
- Type
- Laptop
- Screen
- 12.5-inch
- Storage
- 2.5-inch SATA drive
- Memory
- SODIMM slots
Repairs we carry out on the Lenovo ThinkPad X270
Screen replacement
Cracked, flickering or lined 12.5-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Keyboard and trackpad repair
The keyboard is a separate part on most ThinkPads and is replaced without disturbing the rest of the machine. Trackpad and TrackPoint buttons are replaced the same way.
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The Lenovo ThinkPad X270 uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.
Price confirmed before work starts
Memory upgrade
Most configurations of the Lenovo ThinkPad X270 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
We also carry out motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Lenovo ThinkPad X270, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the ThinkPad X Series and X1 range
- USB-C charging port wear is the board repair we see most on these.
- A forgotten supervisor password is stored in a security chip and cannot be reset from software.
- Memory is soldered on the X1 and recent X-series machines, so it is fixed at purchase.
Data recovery from the Lenovo ThinkPad X270
The Lenovo ThinkPad X270 has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Lenovo ThinkPad X270 sits in the range
Its nearest relatives in the Lenovo ThinkPad X Series and X1 range are the older Lenovo ThinkPad X260 (2016) and the newer Lenovo ThinkPad X280 (2018). Memory differs: SODIMM slots on the Lenovo ThinkPad X270, soldered on the Lenovo ThinkPad X280. Storage differs too: 2.5-inch SATA drive on the Lenovo ThinkPad X270, M.2 SSD, replaceable on the Lenovo ThinkPad X280.
Questions
Can the SSD or memory in the Lenovo ThinkPad X270 be upgraded?
The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.
My Lenovo ThinkPad X270 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Is a 2017 Lenovo ThinkPad X270 still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.
Where do I find the model number on my laptop?
The base label shows the model name and a machine type, four characters such as 20W0 or 82H8. For this model, look for 20HM or 20HN.

