Lenovo ThinkPad P17 Gen 1 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 17.3-inch mobile workstation from 2020, identified by machine types 20SN, 20SQ. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Machine types
- 20SN, 20SQ
- Released
- 2020
- Type
- Mobile workstation
- Screen
- 17.3-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
What we repair on the Lenovo ThinkPad P17 Gen 1
Screen replacement
We replace the 17.3-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
Overheating and fan repair
A thermal service covers fresh compound on the processor and graphics chip, new thermal pads where needed and both fans cleaned. It is the usual cure for throttling and loud fans under load.
SSD and storage upgrade
Most configurations of the Lenovo ThinkPad P17 Gen 1 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the Lenovo ThinkPad P17 Gen 1 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The Lenovo ThinkPad P17 Gen 1 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2020 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Keyboard and trackpad repair
The keyboard is a separate part on most ThinkPads and is replaced without disturbing the rest of the machine. Trackpad and TrackPoint buttons are replaced the same way.
We also carry out motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the Lenovo ThinkPad P17 Gen 1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- P-series workstations have multiple memory slots and drive bays on the larger models; the thin P1 and P14s are more restricted.
- They run hot under sustained load, and a thermal service often cures throttling.
Data recovery from the Lenovo ThinkPad P17 Gen 1
The SSD in the Lenovo ThinkPad P17 Gen 1 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Lenovo ThinkPad P17 Gen 1 sits in the range
Its nearest relatives in the Lenovo ThinkPad P Series range are the older Lenovo ThinkPad P73 (2019) and the newer Lenovo ThinkPad P17 Gen 2 (2021).
Questions
Can the SSD or memory in the Lenovo ThinkPad P17 Gen 1 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My Lenovo ThinkPad P17 Gen 1 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Lenovo ThinkPad P17 Gen 1 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
Why does my Lenovo ThinkPad P17 Gen 1 overheat or slow down in games?
Usually dust in the heatsinks and thermal compound that has dried out. A thermal service fixes it in most cases. If temperatures are normal and it still slows down, we test the graphics chip and power delivery.