If your Lenovo ThinkPad P14s Gen 1 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The Lenovo ThinkPad P14s Gen 1 is a 2020 mobile workstation with a 14-inch screen, identified by machine types 20S4, 20S5, 20Y1, 20Y2. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Machine types
- 20S4, 20S5, 20Y1, 20Y2
- Released
- 2020
- Type
- Mobile workstation
- Screen
- 14-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- Part soldered, one slot on most configurations
What we repair on the Lenovo ThinkPad P14s Gen 1
Screen replacement
Cracked, flickering or lined 14-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Keyboard and trackpad repair
The keyboard is a separate part on most ThinkPads and is replaced without disturbing the rest of the machine. Trackpad and TrackPoint buttons are replaced the same way.
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
SSD and storage upgrade
Most configurations of the Lenovo ThinkPad P14s Gen 1 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
On most configurations of the Lenovo ThinkPad P14s Gen 1, part of the memory is soldered and there is one free slot, so it can be increased but not replaced entirely.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The Lenovo ThinkPad P14s Gen 1 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
We also carry out motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the Lenovo ThinkPad P14s Gen 1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- They run hot under sustained load, and a thermal service often cures throttling.
- P-series workstations have multiple memory slots and drive bays on the larger models; the thin P1 and P14s are more restricted.
Data recovery from the Lenovo ThinkPad P14s Gen 1
The SSD in the Lenovo ThinkPad P14s Gen 1 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Lenovo ThinkPad P14s Gen 1 sits in the range
Its nearest relatives in the Lenovo ThinkPad P Series range are the older Lenovo ThinkPad P43s (2019) and the newer Lenovo ThinkPad P14s Gen 2 (2021). Memory differs: part soldered, one slot on most configurations on the Lenovo ThinkPad P14s Gen 1, SODIMM slots on the Lenovo ThinkPad P43s.
Questions
Can the SSD or memory in the Lenovo ThinkPad P14s Gen 1 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Part of the memory is soldered, with one slot free on most configurations.
My Lenovo ThinkPad P14s Gen 1 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Lenovo ThinkPad P14s Gen 1 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
Why does my Lenovo ThinkPad P14s Gen 1 overheat or slow down in games?
Usually dust in the heatsinks and thermal compound that has dried out. A thermal service fixes it in most cases. If temperatures are normal and it still slows down, we test the graphics chip and power delivery.

