This page sets out the repairs, upgrades and data recovery we carry out on the Dell OptiPlex 9020, with notes on what tends to go wrong and what can and cannot be upgraded. It is a desktop PC from 2013. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- 9020
- Released
- 2013
- Type
- Desktop PC
- Storage
- SATA bays and M.2, by configuration
- Memory
- DIMM slots
What we repair on the Dell OptiPlex 9020
Power supply repair
We test and replace failed power supplies. Many branded desktops use a manufacturer-specific unit, which we match to the exact chassis.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
SSD and storage upgrade
The Dell OptiPlex 9020 has room for SATA drives and, on most boards, an M.2 SSD. The usual upgrade is an SSD for Windows and programs with the old drive kept for storage.
Price confirmed before work starts
Memory upgrade
The Dell OptiPlex 9020 uses standard desktop memory. We check the board’s limits and fit matched modules.
We also carry out motherboard repair, overheating and fan repair, virus removal on the Dell OptiPlex 9020, along with no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Notes from the workshop
- Each generation comes as a Tower, Small Form Factor and Micro; tell us which you have, or read us the Service Tag, and we will match parts to it.
- Dell has reused some model numbers (7010 and 7020 exist as both 2012 to 2014 and 2023 to 2024 machines), so the year matters when ordering parts.
- OptiPlex Small Form Factor and Micro models use Dell-specific power supplies and motherboard layouts, so parts are matched to the exact chassis.
Data recovery from the Dell OptiPlex 9020
Desktop drives are removed and imaged on our own equipment. If the Dell OptiPlex 9020 has more than one drive, or a RAID array, bring the whole machine so we can see how it was set up.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell OptiPlex 9020 sits in the range
Its nearest relatives in the Dell OptiPlex range are the older Dell OptiPlex 3010 (2012) and the newer Dell OptiPlex 7020 (2014).
Questions
Can the SSD or memory in the Dell OptiPlex 9020 be upgraded?
Drives can be added or replaced. Memory uses standard slots and can be increased.
My Dell OptiPlex 9020 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Dell OptiPlex 9020 run Windows 11?
Not officially. It does not meet Microsoft's processor and security requirements.
How do I get my Dell OptiPlex 9020 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.