If your Dell XPS Desktop 8960 will not start, shows no picture, runs hot or has become slow, we can diagnose and repair it at our Bermondsey workshop. It is a desktop PC from 2023. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- 8960
- Released
- 2023
- Type
- Desktop PC
- Storage
- SATA bays and M.2, by configuration
- Memory
- DIMM slots
Repairs we carry out on the Dell XPS Desktop 8960
Power supply repair
We test and replace failed power supplies. Many branded desktops use a manufacturer-specific unit, which we match to the exact chassis.
Memory upgrade
The Dell XPS Desktop 8960 uses standard desktop memory. We check the board’s limits and fit matched modules.
Windows repair and reinstall
The Dell XPS Desktop 8960 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
SSD and storage upgrade
The Dell XPS Desktop 8960 has room for SATA drives and, on most boards, an M.2 SSD. The usual upgrade is an SSD for Windows and programs with the old drive kept for storage.
Price confirmed before work starts
We also carry out motherboard repair, overheating and fan repair, virus removal on the Dell XPS Desktop 8960, along with no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Notes from the workshop
- XPS and Inspiron desktops use some Dell-specific parts, including the power supply on several generations, so upgrades need checking against the chassis first.
- Adding an SSD as the boot drive and keeping the original hard drive for storage is the usual upgrade.
Data recovery from the Dell XPS Desktop 8960
Desktop drives are removed and imaged on our own equipment. If the Dell XPS Desktop 8960 has more than one drive, or a RAID array, bring the whole machine so we can see how it was set up.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS Desktop 8960 sits in the range
Its nearest relatives in the Dell Inspiron, XPS and Vostro desktop range are the older Dell Inspiron Desktop 3910 (2022) and the newer Dell Inspiron Desktop 3030 (2024).
Questions
Can the SSD or memory in the Dell XPS Desktop 8960 be upgraded?
Drives can be added or replaced. Memory uses standard slots and can be increased.
My Dell XPS Desktop 8960 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can you upgrade the graphics card in a Dell XPS Desktop 8960?
In most cases, yes. We first check the power supply, the physical space and any manufacturer-specific connectors, then fit and test the card.
How much does it cost to repair a Dell XPS Desktop 8960?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.