MacBook Pro Retina 13-inch (2013-2015) repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 13.3-inch laptop from 2015, identified by model number A1502. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- A1502
- Model identifier
- MacBookPro11,1, MacBookPro12,1
- Released
- 2015
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- Removable Apple-format SSD
- Memory
- Soldered
What we repair on the MacBook Pro Retina 13-inch
Screen replacement
The 13.3-inch display is replaced as a complete lid assembly, which also renews the hinges and camera.
Price confirmed before work starts
SSD and storage upgrade
The SSD in the MacBook Pro Retina 13-inch is a removable Apple-format module and can be replaced with a larger compatible drive.
Price confirmed before work starts
Memory
Memory in the MacBook Pro Retina 13-inch is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
macOS reinstall and repair
We reinstall macOS and migrate your data. Apple no longer offers the latest macOS for this Mac, so we install the newest version it supports.
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Keyboard and trackpad repair
Individual keys and keycaps can often be repaired. A keyboard with liquid damage or several dead keys is replaced, which on this model means the top case.
Charging port and power repair
We test the charger, the port and the charging circuit separately. A Mac that will not charge is often a port or a single failed component on the logic board.
We also carry out logic board repair, liquid damage repair, overheating and fan repair, hinge and casing repair, macOS reinstallation on the MacBook Pro Retina 13-inch, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Notes from the workshop
- The battery is glued into the top case. We release it with adhesive remover and never lever it out.
- The SSD is a removable Apple-format module, which keeps storage upgrades and data recovery straightforward.
- Anti-reflective coating wear on the display is common on these years and shows as patchy staining that will not wipe off.
Data recovery from the MacBook Pro Retina 13-inch
The SSD in the MacBook Pro Retina 13-inch is a removable Apple-format module. We read it in an adapter on our own equipment, so data can usually be recovered even when the Mac itself is beyond repair.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MacBook Pro Retina 13-inch sits in the range
Its nearest relatives in the MacBook Pro Retina (2012-2015) range are the older MacBook Pro Retina 13-inch (2012). It is the most recent 13.3-inch model of the range that we list.
Questions
Can the SSD or memory in the MacBook Pro Retina 13-inch be upgraded?
The Apple-format SSD can be replaced with a larger compatible one. Memory is soldered and cannot be upgraded.
My MacBook Pro Retina 13-inch will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my Mac?
The model number, an A followed by four digits, is printed in small text on the underside. Apple menu > About This Mac shows the year. For this model, look for A1502.
How do I get my MacBook Pro Retina 13-inch to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.

