This page sets out the repairs, upgrades and data recovery we carry out on the MacBook Pro 14-inch M1 Pro/Max (2021), with notes on what tends to go wrong and what can and cannot be upgraded. It is a 14.2-inch laptop from 2021, identified by model number A2442. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- A2442
- Model identifier
- MacBookPro18,3, MacBookPro18,4
- Released
- 2021
- Type
- Laptop
- Screen
- 14.2-inch
- Storage
- Soldered to the board
- Memory
- Unified memory, part of the chip
Repairs we carry out on the MacBook Pro 14-inch M1 Pro/Max
Screen replacement
The 14.2-inch display is replaced as a complete lid assembly, which also renews the hinges and camera.
Price confirmed before work starts
Charging port and power repair
MagSafe and USB-C ports are on separate small boards, so a port that will not charge is often fixed without touching the logic board.
Storage
Storage on the MacBook Pro 14-inch M1 Pro/Max is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the MacBook Pro 14-inch M1 Pro/Max is part of the Apple silicon chip and cannot be changed after purchase.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Keyboard and trackpad repair
Individual keys and keycaps can often be repaired. A keyboard with liquid damage or several dead keys is replaced, which on this model means the top case.
We also carry out logic board repair, liquid damage repair, overheating and fan repair, hinge and casing repair, macOS reinstallation on the MacBook Pro 14-inch M1 Pro/Max, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Known issues with the MacBook Pro 14-inch M1 Pro/Max range
- Storage is soldered and hardware-encrypted, so there is no drive to pull out if the Mac dies. Recovery means getting the original logic board running again.
- MagSafe and USB-C ports sit on small separate boards on these models, so a damaged charging port is often a modest repair instead of a logic board job.
- The display is replaced as a complete lid assembly, which also renews the hinges and camera.
Data recovery from the MacBook Pro 14-inch M1 Pro/Max
The SSD in the MacBook Pro 14-inch M1 Pro/Max is soldered and hardware-encrypted, so there is no drive to remove. If the Mac is dead, data recovery means repairing the logic board far enough to start it and copy the data off. If you have a Time Machine or iCloud backup, tell us, as that may be the quicker route.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MacBook Pro 14-inch M1 Pro/Max sits in the range
Its nearest relatives in the MacBook Pro (Apple silicon) range are the newer MacBook Pro 14-inch M3 (2023). It is the earliest 14.2-inch model of the range that we list.
Questions
Can the SSD or memory in the MacBook Pro 14-inch M1 Pro/Max be upgraded?
The storage is soldered and cannot be upgraded. Memory is part of the chip and cannot be changed.
My MacBook Pro 14-inch M1 Pro/Max will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
How much does a MacBook Pro 14-inch M1 Pro/Max screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Where do I find the model number on my Mac?
The model number, an A followed by four digits, is printed in small text on the underside. Apple menu > About This Mac shows the year. For this model, look for A2442.