MacBook Neo 13-inch A18 Pro (2026) repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 13-inch laptop from 2026, identified by model number A3404. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- A3404
- Model identifier
- Mac17,5
- Released
- 2026
- Type
- Laptop
- Screen
- 13-inch
- Storage
- Soldered to the board
- Memory
- Unified memory, part of the chip
Repairs we carry out on the MacBook Neo 13-inch A18 Pro
Screen replacement
We fit a complete 13-inch display assembly. That deals with cracks, lines, backlight faults and dead pixels in one repair.
Price confirmed before work starts
Charging port and power repair
We test the charger, the port and the charging circuit separately. A Mac that will not charge is often a port or a single failed component on the logic board.
Storage
Storage on the MacBook Neo 13-inch A18 Pro is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the MacBook Neo 13-inch A18 Pro is part of the Apple silicon chip and cannot be changed after purchase.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards.
Price confirmed before work starts
Keyboard and trackpad repair
Individual keys and keycaps can often be repaired. A keyboard with liquid damage or several dead keys is replaced, which on this model means the top case.
We also carry out logic board repair, liquid damage repair, hinge and casing repair, macOS reinstallation on the MacBook Neo 13-inch A18 Pro, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Notes from the workshop
- It charges and connects through its two USB-C ports, so port damage affects both.
- The MacBook Neo runs on an A-series chip with storage and memory fixed to the logic board, so neither can be upgraded and a dead board means data has to be recovered at board level.
- It is a recent model, so we check parts availability before quoting.
Data recovery from the MacBook Neo 13-inch A18 Pro
The SSD in the MacBook Neo 13-inch A18 Pro is soldered and hardware-encrypted, so there is no drive to remove. If the Mac is dead, data recovery means repairing the logic board far enough to start it and copy the data off. If you have a Time Machine or iCloud backup, tell us, as that may be the quicker route.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the MacBook Neo 13-inch A18 Pro be upgraded?
The storage is soldered and cannot be upgraded. Memory is part of the chip and cannot be changed.
My MacBook Neo 13-inch A18 Pro will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
How do I get my MacBook Neo 13-inch A18 Pro to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a MacBook Neo 13-inch A18 Pro screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.