We repair and upgrade the Alienware Aurora R16 at our workshop in Bermondsey, from power and start-up faults to storage upgrades and data recovery. It is a gaming desktop from 2023. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- Aurora R16
- Released
- 2023
- Type
- Gaming desktop
- Storage
- SATA bays and M.2, by configuration
- Memory
- DIMM slots
What we repair on the Alienware Aurora R16
Power supply repair
We test and replace failed power supplies. Many branded desktops use a manufacturer-specific unit, which we match to the exact chassis.
Graphics repair
We diagnose and replace failed graphics cards, and check that the power supply and case can take the card you want before an upgrade.
SSD and storage upgrade
The Alienware Aurora R16 has room for SATA drives and, on most boards, an M.2 SSD. The usual upgrade is an SSD for Windows and programs with the old drive kept for storage.
Price confirmed before work starts
Memory upgrade
The Alienware Aurora R16 uses standard desktop memory. We check the board’s limits and fit matched modules.
Overheating and fan repair
We clear dust from heatsinks, fans and filters, replace failed fans and renew thermal compound. On liquid-cooled systems we test the pump.
Windows repair and reinstall
The Alienware Aurora R16 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
We also carry out motherboard repair, virus removal on the Alienware Aurora R16, along with no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Known issues with the Alienware Aurora desktops range
- Liquid cooler pump failures and dust build-up are the usual causes of overheating on these.
- Recent Aurora desktops use an Alienware-specific motherboard and power supply layout, which limits like-for-like swaps with standard parts.
Data recovery from the Alienware Aurora R16
Desktop drives are removed and imaged on our own equipment. If the Alienware Aurora R16 has more than one drive, or a RAID array, bring the whole machine so we can see how it was set up.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Alienware Aurora R16 sits in the range
Its nearest relatives in the Alienware Aurora desktops range are the older Alienware Aurora R15 (2022) and the newer Alienware Area-51 Desktop (2025).
Questions
Can the SSD or memory in the Alienware Aurora R16 be upgraded?
Drives can be added or replaced. Memory uses standard slots and can be increased.
My Alienware Aurora R16 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Alienware Aurora R16 run Windows 11?
Yes. It shipped with Windows 11.
How do I get my Alienware Aurora R16 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.