If your Alienware Aurora R15 will not start, shows no picture, runs hot or has become slow, we can diagnose and repair it at our Bermondsey workshop. It is a gaming desktop from 2022. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- Aurora R15
- Released
- 2022
- Type
- Gaming desktop
- Storage
- SATA bays and M.2, by configuration
- Memory
- DIMM slots
Alienware Aurora R15 repairs and upgrades
Power supply repair
We test and replace failed power supplies. Many branded desktops use a manufacturer-specific unit, which we match to the exact chassis.
Windows repair and reinstall
The Alienware Aurora R15 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Graphics repair
We diagnose and replace failed graphics cards, and check that the power supply and case can take the card you want before an upgrade.
SSD and storage upgrade
The Alienware Aurora R15 has room for SATA drives and, on most boards, an M.2 SSD. The usual upgrade is an SSD for Windows and programs with the old drive kept for storage.
Price confirmed before work starts
Memory upgrade
The Alienware Aurora R15 uses standard desktop memory. We check the board’s limits and fit matched modules.
Overheating and fan repair
Overheating and noise are usually dust or a failing fan. We clean the system, replace what has failed and check temperatures under load.
We also carry out motherboard repair, virus removal on the Alienware Aurora R15, along with no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Known issues with the Alienware Aurora desktops range
- Liquid cooler pump failures and dust build-up are the usual causes of overheating on these.
- Recent Aurora desktops use an Alienware-specific motherboard and power supply layout, which limits like-for-like swaps with standard parts.
Data recovery from the Alienware Aurora R15
Desktop drives are removed and imaged on our own equipment. If the Alienware Aurora R15 has more than one drive, or a RAID array, bring the whole machine so we can see how it was set up.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Alienware Aurora R15 sits in the range
Its nearest relatives in the Alienware Aurora desktops range are the older Alienware Aurora R13 (2021) and the newer Alienware Aurora R16 (2023).
Questions
Can the SSD or memory in the Alienware Aurora R15 be upgraded?
Drives can be added or replaced. Memory uses standard slots and can be increased.
My Alienware Aurora R15 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my gaming desktop?
The model is on a label on the back, side or underside of the machine. Dell machines also carry a 7-character Service Tag, which identifies the exact build.
Can the Alienware Aurora R15 run Windows 11?
Yes. It shipped with Windows 11.