Acer Aspire C24-963 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 23.8-inch all-in-one PC from 2020. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- C24-963
- Released
- 2020
- Type
- All-in-one PC
- Screen
- 23.8-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
What we repair on the Acer Aspire C24-963
Screen replacement
The 23.8-inch panel is the front of the whole machine. We replace cracked, dark or lined panels and check the backlight circuit, because a black screen on an all-in-one is not always the panel.
Price confirmed before work starts
SSD and storage upgrade
The Acer Aspire C24-963 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
Memory upgrade
Most configurations of the Acer Aspire C24-963 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Acer Aspire C24-963 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out motherboard repair, overheating and fan repair, virus removal on the Acer Aspire C24-963, along with stand repair, no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Known issues with the Aspire All-in-One range
- A dark screen with the PC still running usually points to the panel or backlight.
- All-in-one PCs use laptop-style parts behind the display, which is removed to reach most components.
Data recovery from the Acer Aspire C24-963
The SSD in the Acer Aspire C24-963 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Acer Aspire C24-963 sits in the range
Its nearest relatives in the Acer Aspire All-in-One range are the newer Acer Aspire C24-1650 (2021). It is the earliest 23.8-inch model of the range that we list.
Questions
Can the SSD or memory in the Acer Aspire C24-963 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My Acer Aspire C24-963 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a Acer Aspire C24-963 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2020 Acer Aspire C24-963 still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.